Help/FAQ

ITS Help Desk Support at Penn State
Official support of Adobe Connect for Penn State faculty, staff, and students is provided by the ITS Help Desks at helpdesk@psu.edu, 814-863-2494, or 814-863-1035. The Help Desks may be able to respond more quickly to questions than users in the forums.

Alternatively, you may fill out and submit this ITS Issue Form.

For more information about the ITS Help Desks and other support resources available to Penn State users, see Penn State Support Resources under this section.

Community-Assisted Forums
The unofficial source for help with Adobe Connect is the community Forums, where community members post questions and answers, share tips, and hold discussions. We encourage all community members to post questions, and to answer other members' questions, in the Forums.