Adobe Connect Community

Some users are having problems accessing the Meeting Information page, usually when trying to access the list of recordings, even though they are designated as a Host in the meeting room via the Participant List (more information about editing the Participant List is located in the Creating/Editing Meetings section of this site). The cause of this problem is the browser or the browser in connection with Penn State's Web Access. For example, if you are running your meeting through Firefox but have a different browser set as your default browser, when you select "Manage Meeting Information" from the "Meeting" menu (from within a meeting room), the page will open in your default browser, not in Firefox. If you haven't logged in to another Penn State service using Web Access with your default browser, Connect will tell you that you aren't authorized to access the Meeting Information Web screen. Unfortunately, Connect doesn't know to ask you to log in. The solution is to make sure you are running your meeting from within your default browser.

I have also noticed that the new Adobe Connect Central Web interface doesn't work correctly with my version of Safari -- not sure why as I haven't taken time to troubleshoot it. It's easier to just use Firefox.