Adobe Connect Community

Bandwidth and processor constraints affect audio reception, video reception, and latency when sharing. Users may experience audio dropouts, jerky video broadcasts, jerky played video on shared files, and slow performance of shared applications.

You can test your meeting connection by going to the Adobe Connect Connection Test: https://breeze.psu.edu/common/help/en/support/meeting_test.htm ( View the tutorial.)

For information on the different bandwidth explanations please see the Adobe Connect Live Bandwidth Calculation Information: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_19524

Setting Bandwidth
Selecting the proper bandwidth allows for clearer video and less choppy audio.

• Hosts can set the bandwidth for the meeting room. From the Meeting menu (from within a meeting room), select "Room Performance and Appearance”, then “Optimize Room Bandwidth." Choosing DSL/Cable (or even Modem) will reduce the meeting room bandwidth. For an audience with a wide variety of connections, the “DSL/Cable” setting is recommended.
• All users can individually set their own bandwidth appropriately for their connection. From the Meeting menu (from within a meeting room), select “Manage My Settings,” then "My Connection Speed" and choose the appropriate speed.

Other Recommendations
Other recommendations for improving performance:

• Close non-essential applications running on your machine -- especially programs like e-mail applications that automatically check for new mail at set intervals
• Don’t allow non-presenters to broadcast audio or video
• Use a telephone or conference call instead of Adobe Connect's audio
• Freeze your web cam image, or set it to "Slow Images," if video is absolutely necessary
• Record your meetings. Since Adobe Connect records events rather than screen shots, users can play the recording at whatever size they would like, and all the interactive SWF files that a typical participant would manipulate can be manipulated during playback. See Recording Meetings under Using Adobe Connect for details.