Adobe Connect Community

What if I have a question or need to talk to someone about a specific Penn State Adobe Connect issue?
The ITS Help Desks answer general questions about Adobe Connect for Penn State faculty, staff and students. The Help Desks can be contacted via e-mail at helpdesk@psu.edu or by calling 814-863-2494 or 814-863-1035. Additional information about the ITS Help Desks can be found at http://css.its.psu.edu/consulting/consult.html.

By using the keywords Breeze or Adobe Connect, additional information addressing Adobe Connect frequently asked questions and answers can be located at the Penn State Help Desk Knowledge Base (http://kb.its.psu.edu/knowledge-base-topics/software-and-hardware/adobe-... ).

Alternatively, you may fill out and submit this ITS Issue Form.

Where can I find out more about using Adobe Connect at Penn State?
ITS Consultants offer open demonstrations in an Adobe Connect meeting room. All users are welcome to attend and participate. You can find the schedule of open demonstrations in the Events Calendar or in Announcements in the Forums.

To schedule a face-to-face demonstration, contact your ITS Consultant from the list at http://css.its.psu.edu/cs/itsanalysts.html.

Where can I get training for Adobe Connect at Penn State?
ITS Training Services offers regularly scheduled face-to-face, hands-on training seminars as well as special request seminars for Penn State faculty and staff. The regular seminar schedule is located at http://its.psu.edu/training. ITS Training Services can also be contacted at 814-863-9522 or itstraining@psu.edu.

Where do I get a meeting room or a license to create meeting rooms at Penn State?
Adobe Connect Contacts assign and manage Meeting Creator licenses. To identify your contact, see Meeting Creator Licenses under Creating/Editing Meetings.

The ITS Call Center (http://css.its.psu.edu/callcenter/) will create Adobe Connect meeting rooms for Penn State faculty and staff use. Phone bridge arrangements for Adobe Connect meetings can also be made through the ITS Call Center.

Where can I get help with using Adobe Connect with my Penn State students?
Education Technology Services offers one-on-one consulting with faculty for using Adobe Connect with students for instructional purposes. Contact tlt@psu.edu or phone 814-865-2030 to schedule an appointment with an instructional designer.

What if I have a question about the Adobe Connect Community?
You can contact us at breeze@psu.edu.

How can I get email announcements and alerts?
You can access this option by submitting the Adobe Connect Listserv form, which is available at http://meeting.psu.edu/listserv.